Privacy policy
Effective Date: June 27, 2025
This Privacy Policy (this “Privacy Notice”) describes how Metarelic Consulting Inc. d/b/a Metarelic People (collectively, “Metarelic People”, “we”, “us”, or “our”) collects and processes your personal information for our own purposes when you interact with our websites, services, content, and any related software, mobile applications, and other applications (collectively, the “Services”).
When you access or use our Services, you acknowledge that you have read this Privacy Notice and understand its contents. Your use of our Services and any dispute over privacy is subject to this Privacy Notice.
In connection with the provision of specific Services, we may provide additional “just-in-time” disclosures or additional information about our data processing practices. These notices may supplement this Privacy Notice, clarify Metarelic People’s privacy practices in the circumstances described, or may provide you with additional choices about how we process your personal information.
1. Scope
This Privacy Policy applies to personal information we collect and process when you:
- Visit, use, or interact with Metarelic People’s websites (e.g. metarelicpeople.com), Services, or mobile applications;
- Create or manage a Metarelic People user account;
- Submit forms, contact support, or engage with us via email, phone, or chat;
- Interact with us through marketing, training, or promotional events;
- Use features powered by integrated third-party tools.
It applies to:
- Visitors to our websites;
- Customers using our Metarelic People platform (including administrators and authorized users);
- Workers whose data is entered or processed by our customers.
This Privacy Policy does not apply to:
- Customer Personal Data submitted by an organization using Metarelic People (e.g., payroll, HR records). We process that data on the Customer’s behalf under our Data Processing Addendum.
- Metarelic’s role as an employer (e.g., our own employees or contractors).
- Third-party services integrated into the platform (e.g., Google, banks), which are governed by their own privacy policies.
- De-identified data, which we use internally in compliance with legal standards and without attempting to re-identify individuals.
2. What Personal Data We Collect
The types of Personal Data we collect depend on your relationship with us:
For Website Visitors:
- Contact details (e.g. name, email)
- Usage data (IP address, browser type, referring pages)
- Marketing preferences and form submissions
For Platform Users (Customers & Workers):
- Name, contact information, login credentials
- Employment details, salary, benefits, time-off data
- Device and access logs (e.g. IP, last login)
- Communications and activity history within the platform
3. How We Use Your Personal Data
We use your data to:
- Provide and maintain our Services
- Facilitate payroll, HR, and time tracking processes
- Communicate with you and provide support
- Improve and secure the platform
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Legal Basis for Processing
We rely on the following legal bases to process your Personal Data:
- Consent – for marketing communications and optional features
- Contract – to provide our Services to you or your employer
- Legal Obligation – to comply with tax, employment, and data protection laws
- Legitimate Interests – such as fraud prevention, network security, and product improvement
5. Sharing Your Information
We do not sell your Personal Data. We may share your data with:
- Authorized subprocessors (see Schedule 3 of our Data Processing Addendum)
- Legal authorities where required
- Your employer or account administrator (if you are a Worker)
6. Subprocessors
We engage trusted third-party providers to support our infrastructure, analytics, communication, and automation. For a current list of subprocessors, see: https://metarelicpeople.com/legal/dpa
7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality, personalise content, and analyse traffic. You can manage your preferences through your browser settings or by using our cookie management tool.
8. Your Rights
Under applicable data protection laws, including the Data Protection Act, 2023 (Grenada), you have the right to:
- Access your Personal Data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent where applicable
- Request data portability
- To exercise your rights, contact us at: privacy@metarelicpeople.com
9. Data Security
We maintain a comprehensive security program to protect your data from unauthorised access, alteration, or loss. For more details, see: https://metarelic.com/security
10. Data Retention
We retain your data only as long as necessary to provide our Services, comply with legal obligations, or resolve disputes. Platform data is retained for up to 90 days after account termination unless otherwise required by law.
11. International Transfers
Your data may be processed outside your jurisdiction (e.g. in the USA), including by subprocessors. We implement safeguards to protect cross-border data transfers as required by law.
12. Contact Us
For questions or concerns about this Privacy Policy or our data practices, contact: Metarelic People
Email: privacy@metarelicpeople.com
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification. Continued use of our Services indicates your acceptance of the updated policy.
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