Effective Date: June 27, 2025

Thank you for using the websites, applications and services offered by Metarelic Consulting Inc., doing business as Metarelic People ("Metarelic People", "we", "us", "our"). These Worker Terms of Service Agreement (the "Worker Terms") govern access to and use of the Metarelic People Services by individuals authorised by a Metarelic People customer ("Employer") (such individuals, "Workers" and collectively with visitors to our websites, "you" or "Users").

PLEASE REVIEW THESE WORKER TERMS CAREFULLY. BY ACCEPTING THESE WORKER TERMS OR USING ANY OF THE METARELIC PEOPLE SERVICES, YOU AGREE THAT THESE WORKER TERMS ARE A LEGALLY BINDING CONTRACT BETWEEN YOU AND US. IF YOU DO NOT AGREE TO BE BOUND TO THESE WORKER TERMS OR TO ANY PROVISIONS HEREIN, YOU MUST CEASE ALL USE OF METARELIC PEOPLE SERVICES.

You acknowledge that you are able to receive, download, and print these Worker Terms electronically and that you consent to do business electronically.

1. Employer's Choices and Instructions

Your Employer has separately agreed to our Customer Term of Services Agreements   (the "Employer Agreement") that permits the Employer to create and configure a Metarelic People account and onboard Workers to access or use Metarelic People Services. If we believe that there is a violation of these Worker Terms or any of our other policies by you that can be remediated by Employer taking action, we may, but have no obligation to, request, instruct or direct Employer to take action rather than intervene or take such action directly.

You acknowledge and agree that certain data or information you submit to Metarelic People Services is "Employer Data" as defined in the Employer Agreement and is owned by the Employer. The Employer Agreement provides the Employer with many choices and control over the Employer Data. For example, the Employer may enable or disable features, manage permissions, and request that Metarelic People share Employer Data with a third party, and these choices and instructions may result in the access, use, disclosure, modification or deletion of certain or all Employer Data.

AS BETWEEN US AND EMPLOYER, YOU AGREE THAT IT IS SOLELY THE EMPLOYER'S RESPONSIBILITY TO (A) INFORM YOU OF ANY RELEVANT EMPLOYER POLICIES AND PRACTICES AND ANY SETTINGS THAT MAY IMPACT THE PROCESSING OF EMPLOYER DATA; (B) OBTAIN ANY RIGHTS, PERMISSIONS OR CONSENTS FROM YOU THAT ARE NECESSARY FOR THE LAWFUL USE OF EMPLOYER DATA AND THE OPERATION OF THE METARELIC PEOPLE SERVICES; (C) ENSURE THAT THE TRANSFER AND PROCESSING OF EMPLOYER DATA PURSUANT TO THE EMPLOYER AGREEMENT IS LAWFUL; AND (D) RESPOND TO AND RESOLVE ANY DISPUTE WITH YOU RELATING TO OR BASED ON EMPLOYER DATA, THE METARELIC PEOPLE SERVICES OR EMPLOYER'S FAILURE TO FULFILL THESE OBLIGATIONS. METARELIC PEOPLE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, TO YOU RELATING TO THE METARELIC PEOPLE SERVICES, WHICH ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS.

Notwithstanding the Employer’s role as the controller of Employer Data, Workers have independent rights under applicable data protection laws. For more information, see Section 20 (Data Protection and Privacy).

2. Worker Account and Access

1. After your Employer onboards you to Metarelic People, you can access the mobile app and platform using your personal email address or phone number that was provided during the onboarding process.

2. Metarelic People uses a one-time password (OTP) system for account access. You will receive a unique, temporary password sent to your verified email address or mobile number when logging in. This password is valid for a single login session and expires after a short period of time. You are responsible for maintaining the security of your email account and/or mobile device to ensure that only you can access these one-time passwords. You accept all risks of unauthorised use of your Worker Account if the security of your email account or mobile device is compromised. If you believe your account has been accessed by an unauthorised third party, you should contact us immediately. Metarelic People reserves the right to prevent access to your account if we have reason to believe that your account or your email/mobile device has been compromised.

3. These Worker Terms remain effective until your access to Metarelic People Services has been terminated by the Employer or us. Please contact the Employer if, at any time or for any reason, you wish to terminate your account.

3. Services Available to Workers

Depending on your Employer’s configuration, you may access:

1. Employer Services: For example, submitting time off, viewing payslips, and updating documents. These services depend on your Employer’s subscription and settings.

2. Worker Services: Certain features may be available directly to you, even after your employment ends (e.g., access to personal records).

Contractors may have limited access to services.

4. Employer Data vs. Worker Data

1. Information you provide as part of your employment relationship is considered Employer Data.

2. Personal data you submit outside of that relationship (for Worker Services) is considered Worker Data.

3. Metarelic People process Employer Data at your Employer’s direction. Employers may choose to share data with third parties. Your Employer is responsible for:

3. Notifying you of policies

4. Getting necessary consents from you

5. Ensuring lawful use of data

5. Mobile Application

If you download and use the Metarelic People mobile application ("App"), the following additional terms apply:

1. The App may automatically download and install updates from time to time. You agree to receive and permit such automatic updates without any additional notice.

2. The App may request access to certain features on your mobile device, such as your camera, photo library, biometric identification features, and push notifications. If you decline access to these features, you may not be able to use all functionalities of the App.

6. Banking Information

You may provide banking details through the platform for payroll or reimbursements. These details are shared with your Employer. Metarelic People does not directly process payments. You are responsible for keeping this information accurate.

7. Beta Features

We may provide you with access to beta, pilot, trial, pre-release features or products (collectively "Beta Features") via the Platform, either directly or through Employer. Beta Features are provided as-is. We reserve the right to modify, change, or discontinue Beta Features at any time with or without notice. By accessing or using a Beta Feature, you agree to any additional terms that may apply to such Beta Feature, and to follow any and all additional rules or restrictions that we may place on the use of such Beta Feature.

8. DATA PROTECTION AND PRIVACY

Metarelic People processes your personal data in accordance with:

• The Data Protection Act, 2023 (Grenada);

• Our Privacy Policy;

• The Data Protection Addendum.

You have rights under applicable law, including to:

• Access your personal data;

• Correct or delete inaccurate data;

• Object to processing;

• Request data portability;

• File complaints with the Information Commission.

Your Employer is the controller of your personal information. Metarelic People acts on their behalf and only processes your data as instructed. To exercise your rights, contact legal@metarelicpeople.com.

9. CROSS-BORDER DATA TRANSFERS AND SUBPROCESSORS 

Metarelic People may store or process your data outside Grenada, using trusted third-party sub-processors. These sub-processors are subject to contractual obligations to protect your data consistent with Grenadian law. A list of sub-processors is maintained in our Data Protection Addendum.

10. INTELLETUAL PROPERTY

1. Metarelic People retains all ownership rights in the Platform, Services, software, design, documentation, and related materials (“Metarelic IP”). You are granted a limited, non-exclusive, non-transferable license to access and use the Services for authorized purposes only.

2. You may not copy, modify, reverse engineer, distribute, or create derivative works from any part of the Services or Metarelic IP, except as expressly permitted in these Terms or by law.

3. If you provide us with any suggestions, comments, or feedback (“Feedback”), you agree that we may use it freely without any compensation or obligation to you. You assign all rights in such Feedback to Metarelic People.

11. Consent to Receive Electronic Communications

1. By providing your email address and mobile phone number to us or to Employer for use with the Platform, you consent to receive electronic communications from Metarelic People. These electronic communications may include notices about applicable fees and charges, transactional information, and other information concerning or related to the Services. These electronic communications are part of your relationship with us. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

2. Metarelic People may send SMS messages for account verification, security alerts, and important platform notifications. Message frequency may vary. Standard message and data rates may apply. You may opt out of receiving SMS messages by following the instructions provided in the messages or by contacting customer support.

3. You certify, warrant, and represent that the telephone number and email address you have provided to us is your contact information and not someone else's information. You represent that you are permitted to receive calls, text messages, and emails at the telephone number and email address you have provided to us. You agree to promptly alert us whenever you stop using a telephone number or email address. Metarelic People and our agents, representatives, affiliates, and anyone calling on our behalf may use such means of communication described in this section even if you will incur costs to receive such phone messages, text messages, emails, or other means.

12. No Professional or Legal Advice

Your use of the Platform and Services is entirely at your own risk. Except as and unless otherwise stated in applicable additional terms, you acknowledge that the Platform, Services, and Metarelic People Content are meant for informational purposes only and are not intended to provide and should not be construed as providing any legal, regulatory, tax, financial, accounting, employment, or other professional advice. You are solely responsible for ensuring your compliance with applicable laws and regulations, and nothing in the Metarelic People Content, Platform, or Services should be construed as, or used as a substitute for, the advice of competent legal or applicable professional counsel. Metarelic People does not guarantee or warrant any results or outcome with respect to the Platform, Services, or Metarelic People Content.

13. Termination

1. Termination by Metarelic People

We may immediately terminate this Agreement and the Worker Account without notice or liability to you. We are not responsible or liable for any losses, damages, penalties, or expenses related to our termination of this Agreement.

2. Termination by Worker

If you wish to terminate this Agreement or the Worker Account, please contact your Employer or Metarelic People Support.

3. Effect of Termination:  

Upon termination of this Agreement, your access to the Worker Account and certain Services will immediately cease. Your Worker Data may be retained for up to 90 days, after which it may be deleted unless required by law. You are encouraged to export any data needed prior to account termination. Termination of this Agreement will not affect any of our rights or your obligations arising under this Agreement prior to such termination.

14. Warranty Disclaimers

1. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, THE PLATFORM, SERVICES, AND METARELIC PEOPLE CONTENT ARE PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND MADE BY METARELIC PEOPLE. WITHOUT LIMITING THE FOREGOING, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, METARELIC PEOPLE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, DATA LOSS, AND NON-INFRINGEMENT. FURTHERMORE, METARELIC PEOPLE MAKES NO WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, OR QUALITY OF ANY INFORMATION OR METARELIC PEOPLE CONTENT IN OR LINKED TO THE SERVICES. METARELIC PEOPLE CANNOT GUARANTEE THE ACCURACY OR COMPLETENESS OF EMPLOYER DATA, WORKER DATA, OR ANY INFORMATION INPUT INTO THE PLATFORM OR SERVICES BY WORKER AND MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO SUCH EMPLOYER DATA, WORKER DATA, AND INFORMATION. METARELIC PEOPLE DOES NOT WARRANT THAT THE PLATFORM, SERVICES, OR METARELIC PEOPLE CONTENT WILL (I) MEET WORKER'S EXPECTATIONS OR REQUIREMENTS; (II) BE COMPLETELY SECURE OR FREE FROM ERRORS, BUGS, VIRUSES, OR OTHER HARMFUL COMPONENTS; OR (III) BE FREE FROM INTERRUPTION, THEFT, OR DESTRUCTION.

2. Metarelic People makes no representations or warranties about the Platform's uptime, availability, or permissibility in any particular geographical location. From time to time, Metarelic People may conduct scheduled or emergency system maintenance, during which time the Platform may be inaccessible and unavailable, with or without notice. The Platform and Services rely on third-party technology and services (e.g., web hosting services). Any change to the services offered by these third-party providers may entirely disable, reduce, or adversely affect your use of or access to the Platform and Services.

3. No oral or written information or advice given by Metarelic People, its agents, or employees will create a warranty or in any way increase the scope of the warranties in this Agreement.

15. Indemnification

You agree to defend, indemnify, and hold harmless Metarelic People, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service, or your violation of these Terms.

16. Limitation of Liability

To the fullest extent permitted by law, Metarelic People shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

1. Your use or inability to use the Service.

2. Any unauthorized access to or use of our servers and/or any personal information stored therein.

3. Any interruption or cessation of transmission to or from the Service.

4. Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party.

17. Dispute Resolution

1. Amicable Resolution.  

The Parties agree that the avoidance or early resolution of disputes is crucial for the smooth execution of this Agreement. The Parties shall use their best efforts to settle amicably all disputes arising out of or in connection with this Agreement or its interpretation.

2. Negotiation. 

In the event of a dispute between the Parties concerning the interpretation or application of this Agreement, the parties concerned shall seek a solution by negotiation. You agree to contact our customer service team at legal@metarelicpeople.com to initiate such negotiation, and Metarelic People will respond promptly to such requests.

3. Mediation. 

If the parties concerned cannot reach an agreement by negotiation, they may jointly seek the good offices of or request mediation by a third party.

4. Court Proceedings

In the event of failure of the above procedures, each Party may submit the dispute to the courts of Grenada.

5. Time Limitation. 

Any cause of action arising out of or related to the Platform or Services must commence within one (1) year after the cause of action accrues. Otherwise, such a cause of action is permanently barred.

6. Intellectual Property Disputes. 

Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights.

18. Changes to the Agreement, Platform, or Services

We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. We may also revise these Terms from time to time. The most current version will always be posted on our website. By continuing to access or use the Service after revisions become effective, you agree to be bound by the revised Terms.

19. Governing Law

This Agreement is governed by, and all Disputes shall be resolved in accordance with the laws of Grenada without regard to the conflicts of laws provisions thereof.

20. Force Majeure

Metarelic People is not liable for any delay or failure in performance of its obligations from any cause beyond Metarelic People's control, including, but not limited to, acts of God, changes to laws or regulations, embargoes, wars, terrorist acts, failures by a third-party technology service provider, riots, fires, earthquakes, floods, pandemics, power outages, strikes, weather conditions, acts of hackers, acts of internet service providers, acts of any other third party, or acts or omissions of Employer or Worker.

21. Contact Information

If you have any questions about these Terms, please contact us at legal@metarelicpeople.com. 

By using Metarelic People, you acknowledge that you have read, understood, and agree to be bound by these Worker Terms of Service.

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